Privacy Policy
Last updated: June 11, 2026
1. Introduction
VerifyID Pro ("we", "our", "the Platform") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our identity verification platform.
2. Information We Collect
We collect the following types of information:
Account Information
Name, email address, phone number, organization details, and login credentials provided during registration.
Cardholder Data
Full names, ID numbers, photographs, positions, departments, and other identity details uploaded by organizations for the purpose of creating ID cards.
Verification Logs
When an ID card is scanned or verified, we log the timestamp, IP address, browser type, operating system, and verification result for security and audit purposes.
Usage Data
Pages visited, features used, session duration, and other interaction data to improve the Platform.
3. How We Use Your Information
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Providing and maintaining the identity verification service
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Creating and managing digital ID cards and QR codes
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Processing verification requests from public QR scans
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Maintaining audit trails for compliance and security
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Communicating with you about your account or service updates
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Improving the Platform's functionality and user experience
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Preventing fraud, abuse, and unauthorized access
4. Data Storage and Security
We take the security of your data seriously and implement the following measures:
5. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share data only in the following circumstances: when required by law or legal process, to protect our rights and the safety of our users, with service providers who assist in operating the Platform (under strict confidentiality agreements), or when you have given explicit consent.
6. Public Verification Portal
When an ID card QR code is scanned, the public verification page displays limited cardholder information (name, photo, organization, position, card status) to enable identity verification. This is a core function of the Platform and is consented to by the issuing organization. Verification logs (IP address, browser, timestamp) are recorded for security purposes.
7. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Right to access your personal data held by the Platform
- Right to rectify inaccurate or incomplete personal data
- Right to erasure ("right to be forgotten") under applicable law
- Right to restrict or object to certain processing of your data
- Right to data portability in a machine-readable format
- Right to withdraw consent at any time
To exercise these rights, contact us at support@verifypro.io.
8. Data Retention
We retain your data for as long as your account is active or as needed to provide services. Verification logs are retained for compliance and audit purposes. Upon account deletion, we will remove your personal data within 30 days, except where retention is required by law.
9. Cookies
The Platform uses essential session cookies to maintain your login state and CSRF protection. We do not use third-party tracking cookies or advertising cookies. Theme preference (light/dark mode) is stored in your browser's local storage.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify registered users of material changes via email or through the Platform. The "Last updated" date at the top of this page reflects the most recent revision.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at support@verifypro.io or visit our contact page.